26
Jun
Delta Airlines, American Airlines: You Suck
I used to have a lot of empathy for the airlines because I saw firsthand how difficult passengers could be: demanding wheelchairs to board the plane ahead of everyone else and then miraculously walking off the flight when the plane arrived at the destination (because passengers who want a wheelchair have to wait until the other passengers disembark) or carrying 3 or more suitcases, duffel bags, shopping bags, purses, and backpacks. The most brazen would be asked to check their bag at the gate only to tear off the ticket and walk on the plane with their extra baggage and then ask others to help them hoist the 40-pounder overhead. It was enough to almost make you feel sorry for the airlines. Read more 
